Epicor Data Analytics - Notice history

All systems operational

Operational

Epicor Data Analytics (EDA) - US - Operational

100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

EDA Budgets & Forecasts - US - Operational

99.69% uptime
Dec 2021 · 99.12%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
Operational

Epicor Data Analytics (EDA) - UK - Operational

100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

EDA Budgets & Forecasts - UK - Operational

100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
Operational

Epicor Data Analytics (EDA) - AU - Operational

100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

EDA Budgets & Forecasts - AU - Operational

100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Notice history

View current status

Feb 2022

FEB24
Hotfix - Upgrade EDA AUS to version - v8.1.12.3
CompletedMaintenance5 minutes
  • CompletedFebruary 24, 2022 at 9:05 AMUTC

    Maintenance has completed successfully.

  • In progressFebruary 24, 2022 at 9:00 AMUTC

    Maintenance is now in progress.

  • PlannedFebruary 24, 2022 at 9:00 AMUTC

    We are planning for a scheduled maintenance during that time.

FEB24
Hotfix - Upgrade EDA USA to version - v8.1.12.3
CompletedMaintenance
  • PlannedFebruary 24, 2022 at 4:00 AMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

  • CompletedFebruary 24, 2022 at 2:36 AMUTC

    Maintenance has completed successfully.

  • In progressFebruary 24, 2022 at 2:05 AMUTC

    Maintenance is now in progress.

FEB23
Hotfix - Upgrade EDA UKS to version - v8.1.12.3
CompletedMaintenance27 minutes
  • CompletedFebruary 23, 2022 at 8:27 PMUTC

    Maintenance has completed successfully.

  • UpdateFebruary 23, 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • In progressFebruary 23, 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • PlannedFebruary 23, 2022 at 8:00 PMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

FEB22
Upgrade EDA to version - 8.1.12 - AUS
CompletedMaintenance15 minutes
  • CompletedFebruary 22, 2022 at 7:15 AMUTC

    Maintenance has completed successfully.

  • PlannedFebruary 22, 2022 at 7:00 AMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

FEB22
Upgrade EDA to version - 8.1.12 - USA
CompletedMaintenance2 hours 15 minutes
  • CompletedFebruary 22, 2022 at 4:15 AMUTC

    Maintenance has completed successfully.

  • PlannedFebruary 22, 2022 at 2:00 AMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Jan 2022

JAN24
Upgrade EDA to version - 8.1.11 - UK
CompletedMaintenance20 minutes
  • CompletedJanuary 24, 2022 at 7:20 PMUTC

    Maintenance has completed successfully.

  • In progressJanuary 24, 2022 at 7:01 PMUTC

    Maintenance is now in progress.

  • PlannedJanuary 24, 2022 at 7:00 PMUTC

    We are planning for a scheduled maintenance during that time.

JAN24
Upgrade EDA to version - 8.1.11 - AUS
CompletedMaintenance27 minutes
  • CompletedJanuary 24, 2022 at 10:27 AMUTC

    Maintenance has completed successfully.

  • In progressJanuary 24, 2022 at 10:06 AMUTC

    Maintenance is now in progress.

  • PlannedJanuary 24, 2022 at 10:00 AMUTC

    We are planning for a scheduled maintenance during that time.

JAN8
System & Security Patching
CompletedMaintenance18 hours 27 minutes
  • CompletedJanuary 09, 2022 at 4:27 PMUTC

    Maintenance has completed successfully.

  • PlannedJanuary 08, 2022 at 10:00 PMUTC

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

JAN8
System & Security Patching
CompletedMaintenance4 hours 42 minutes
  • CompletedJanuary 08, 2022 at 10:42 PMUTC

    Maintenance has completed successfully.

  • PlannedJanuary 08, 2022 at 6:00 PMUTC

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

JAN8
System & Security Patching
CompletedMaintenance7 hours 59 minutes
  • CompletedJanuary 08, 2022 at 4:59 PMUTC

    Maintenance has completed successfully.

  • PlannedJanuary 08, 2022 at 9:00 AMUTC

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

Dec 2021

DEC13
Upgrade EDA to version - 8.1.10 - UK
CompletedMaintenance17 minutes
  • CompletedDecember 13, 2021 at 7:17 PMUTC

    Maintenance has completed successfully.

  • In progressDecember 13, 2021 at 7:01 PMUTC

    Maintenance is now in progress.

  • PlannedDecember 13, 2021 at 7:00 PMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

DEC13
Upgrade EDA to version - 8.1.10 - AUS
CompletedMaintenance1 hour
  • CompletedDecember 13, 2021 at 11:00 AMUTC

    Maintenance has completed successfully.

  • PlannedDecember 13, 2021 at 10:00 AMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Unplanned service outage - Investigating
ResolvedMajor outage6 hours 34 minutes
  • ResolvedUTC

    We just resolved the issue!

  • UpdateUTC

    We have seen improvement in error rates. We continue to drive towards full recovery.

  • UpdateUTC

    We are still experiencing intermittent failures and we are working on a permanent fix.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are aware that some of our customers are experiencing issues with Epicor Budgeting and Forecasting.

    We are currently investigating the issue and will provide a further update soon.

    We would like to sincerely apologize for any inconvenience caused. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

DEC3
Hotfix - Upgrade Epicor AUS to version 8.1.9.5
CompletedMaintenance59 hours 16 minutes
  • CompletedDecember 05, 2021 at 9:16 PMUTC

    Maintenance has completed successfully.

  • PlannedDecember 03, 2021 at 10:00 AMUTC

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

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