Epicor Data Analytics - Notice history

All systems operational

Operational

Epicor Data Analytics (EDA) - US - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

EDA Budgets & Forecasts - US - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 99.12%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022
Operational

Epicor Data Analytics (EDA) - UK - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

EDA Budgets & Forecasts - UK - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022
Operational

Epicor Data Analytics (EDA) - AU - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

EDA Budgets & Forecasts - AU - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Notice history

Jan 2022

Upgrade EDA to version - 8.1.11 - UK
  • Completed
    January 24, 2022 at 7:20 PM
    Completed
    January 24, 2022 at 7:20 PM

    Maintenance has completed successfully.

  • In progress
    January 24, 2022 at 7:01 PM
    In progress
    January 24, 2022 at 7:01 PM

    Maintenance is now in progress.

  • Planned
    January 24, 2022 at 7:00 PM
    Planned
    January 24, 2022 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

Upgrade EDA to version - 8.1.11 - AUS
  • Completed
    January 24, 2022 at 10:27 AM
    Completed
    January 24, 2022 at 10:27 AM

    Maintenance has completed successfully.

  • In progress
    January 24, 2022 at 10:06 AM
    In progress
    January 24, 2022 at 10:06 AM

    Maintenance is now in progress.

  • Planned
    January 24, 2022 at 10:00 AM
    Planned
    January 24, 2022 at 10:00 AM

    We are planning for a scheduled maintenance during that time.

System & Security Patching
  • Completed
    January 09, 2022 at 4:27 PM
    Completed
    January 09, 2022 at 4:27 PM

    Maintenance has completed successfully.

  • Planned
    January 08, 2022 at 10:00 PM
    Planned
    January 08, 2022 at 10:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

System & Security Patching
  • Completed
    January 08, 2022 at 10:42 PM
    Completed
    January 08, 2022 at 10:42 PM

    Maintenance has completed successfully.

  • Planned
    January 08, 2022 at 6:00 PM
    Planned
    January 08, 2022 at 6:00 PM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

System & Security Patching
  • Completed
    January 08, 2022 at 4:59 PM
    Completed
    January 08, 2022 at 4:59 PM

    Maintenance has completed successfully.

  • Planned
    January 08, 2022 at 9:00 AM
    Planned
    January 08, 2022 at 9:00 AM

    Monthly scheduled operating system patching to support the availability, stability and performance of the infrastructure behind EDA.

Dec 2021

Upgrade EDA to version - 8.1.10 - UK
  • Completed
    December 13, 2021 at 7:17 PM
    Completed
    December 13, 2021 at 7:17 PM

    Maintenance has completed successfully.

  • In progress
    December 13, 2021 at 7:01 PM
    In progress
    December 13, 2021 at 7:01 PM

    Maintenance is now in progress.

  • Planned
    December 13, 2021 at 7:00 PM
    Planned
    December 13, 2021 at 7:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version - 8.1.10 - AUS
  • Completed
    December 13, 2021 at 11:00 AM
    Completed
    December 13, 2021 at 11:00 AM

    Maintenance has completed successfully.

  • Planned
    December 13, 2021 at 10:00 AM
    Planned
    December 13, 2021 at 10:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Unplanned service outage - Investigating
  • Resolved
    Resolved

    We just resolved the issue!

  • Update
    Update

    We have seen improvement in error rates. We continue to drive towards full recovery.

  • Update
    Update

    We are still experiencing intermittent failures and we are working on a permanent fix.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are aware that some of our customers are experiencing issues with Epicor Budgeting and Forecasting.

    We are currently investigating the issue and will provide a further update soon.

    We would like to sincerely apologize for any inconvenience caused. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

Hotfix - Upgrade Epicor AUS to version 8.1.9.5
  • Completed
    December 05, 2021 at 9:16 PM
    Completed
    December 05, 2021 at 9:16 PM

    Maintenance has completed successfully.

  • Planned
    December 03, 2021 at 10:00 AM
    Planned
    December 03, 2021 at 10:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Nov 2021

Hotfix - Upgrade Epicor UK to version 8.1.9.5
  • Completed
    November 30, 2021 at 7:52 PM
    Completed
    November 30, 2021 at 7:52 PM

    Maintenance has completed successfully.

  • In progress
    November 30, 2021 at 7:09 PM
    In progress
    November 30, 2021 at 7:09 PM

    Maintenance is now in progress.

  • Planned
    November 30, 2021 at 7:00 PM
    Planned
    November 30, 2021 at 7:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Hotfix - Upgrade EDA to version 8.1.9.5
  • Completed
    November 30, 2021 at 1:03 AM
    Completed
    November 30, 2021 at 1:03 AM

    Maintenance has completed successfully.

  • Planned
    November 30, 2021 at 12:00 AM
    Planned
    November 30, 2021 at 12:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version - 8.1.9 - UKS
  • Completed
    November 22, 2021 at 7:20 PM
    Completed
    November 22, 2021 at 7:20 PM

    Maintenance has completed successfully.

  • In progress
    November 22, 2021 at 7:01 PM
    In progress
    November 22, 2021 at 7:01 PM

    Maintenance is now in progress.

  • Planned
    November 22, 2021 at 7:00 PM
    Planned
    November 22, 2021 at 7:00 PM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version - 8.1.9 - AUS
  • Completed
    November 30, 2021 at 1:03 AM
    Completed
    November 30, 2021 at 1:03 AM

    Maintenance has completed successfully.

  • Planned
    November 22, 2021 at 10:00 AM
    Planned
    November 22, 2021 at 10:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Upgrade EDA to version - 8.1.9 - USA
  • Completed
    November 22, 2021 at 12:31 AM
    Completed
    November 22, 2021 at 12:31 AM

    Maintenance has completed successfully.

  • Planned
    November 22, 2021 at 12:00 AM
    Planned
    November 22, 2021 at 12:00 AM

    Releasing the latest version of EDA to customers, to provide new or enhanced features and functionality and bug fixes.

Nov 2021 to Jan 2022

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