Epicor Data Analytics - Increased error rates in Syncs, File Uploads and Connectors – Incident details

All systems operational

Increased error rates in Syncs, File Uploads and Connectors

Monitoring
Degraded performance
Started about 9 hours ago

Affected

North America

Degraded performance from 10:00 AM to 10:33 AM, Operational from 10:33 AM to 12:00 AM

Epicor Data Analytics (EDA) - US

Degraded performance from 10:00 AM to 10:33 AM, Operational from 10:33 AM to 12:00 AM

United Kingdom

Degraded performance from 10:00 AM to 10:33 AM, Operational from 10:33 AM to 12:00 AM

Epicor Data Analytics (EDA) - UK

Degraded performance from 10:00 AM to 10:33 AM, Operational from 10:33 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    We have applied a fix, and are monitoring the status of syncs, connectors and builds

  • Identified
    Identified
    We are continuing to work on a fix for this incident.