Epicor Data Analytics - Disruption to Database Builds – Incident details

All systems operational

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Disruption to Database Builds

ResolvedDegraded performance9 hours 12 minutes

Affected

North America

Operational from 12:47 PM to 10:00 PM

Epicor Data Analytics (EDA) - US

Operational from 12:47 PM to 10:00 PM

EDA Budgets & Forecasts - US

Operational from 12:47 PM to 10:00 PM

Australia

Operational from 12:47 PM to 10:00 PM

Epicor Data Analytics (EDA) - AU

Operational from 12:47 PM to 10:00 PM

EDA Budgets & Forecasts - AU

Operational from 12:47 PM to 10:00 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have identified the root cause of the issue and are working on applying the fix to all affected customers

  • InvestigatingUTC

    We are aware of an issue affecting some customer database builds.

    We are currently investigating this incident.