Epicor Data Analytics - We are aware of an issue in accessing Budgeting and Forecasting and we are investigating it – Incident details

All systems operational

Show current status

We are aware of an issue in accessing Budgeting and Forecasting and we are investigating it

ResolvedMajor outage10 hours 55 minutes

Affected

North America

Major outage from 5:21 PM to 4:17 AM

EDA Budgets & Forecasts - US

Major outage from 5:21 PM to 4:17 AM

United Kingdom

Major outage from 5:21 PM to 4:17 AM

EDA Budgets & Forecasts - UK

Major outage from 5:21 PM to 4:17 AM

Australia

Major outage from 5:21 PM to 4:17 AM

EDA Budgets & Forecasts - AU

Major outage from 5:21 PM to 4:17 AM

  • ResolvedUTC

    Fix has been applied to EDA Budgeting & Forecasting. This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have been able to identify the issue, and the team is now working on a resolution. We hope to be able to share more detail shortly.

    We sincerely apologize for any inconvenience caused to you or your business. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

  • UpdateUTC

    We are aware that some of our customers are experiencing issues with Epicor Data Analytics.

    We are currently investigating the issue and will provide a further update soon.

    We would like to sincerely apologize for any inconvenience caused. If you would like to discuss this further, please do not hesitate to contact your EDA admin.

  • InvestigatingUTC

    We are currently investigating this incident.

    Customers that have Budgeting and Forecasting may not be able to access the Phocas Homepage and will not be able to access Budgeting and Forecasting.